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The
Work of Chaplaincy
It
is a mistake to believe that patients only talk of 'religious' matters
(such as prayer and churchgoing) to the chaplain, and it is equally
a mistake to think that these are the only matters with which the
chaplain is concerned or in which he/she is interested. A more positive
way of stating this is to note that true 'religion' is concerned
with all aspects of the life and care of the patient.
The
extract below is taken from "Caring
for the Spirit - a strategy for the chaplaincy and spiritual
care workforce" published in November 2003 by the NHS South
Yorshire Workforce Development Confederation.
"32.
Chaplains are unique among the health professionals in that their
caring task is primarily focussed upon religion and spirituality.
As people formed within a distinctive faith tradition and representative
of a faith group, chaplains are experts in religious belief, knowledge
and practice. This professional distinctiveness enables them to
function effectively in the NHS and to make a specialist contribution
to health care. It is out of the integrity of their personal spirituality
that chaplains are sensitive to and supportive of the diverse spiritual
and religious needs of patients, carers and staff.
33. Chaplains are representatives of their faith communities which
require them to live out the commitment of those communities to
the wider world, in this case in a healthcare context. They must
therefore be learned in the ways of the faith group and knowledgeable
about the basis for its decisions and guidance. In this role, chaplains
are accountable to the faith group for embodying its ethos and teaching
appropriately. A regular checking-back and refreshment of this representative
role is necessary.
34.
Chaplains have to deal with some of the most difficult human experiences
that result from illness and injury. They are often uniquely placed
to relate to people in these circumstances, to discern their needs,
and to provide forms of pastoral care. Chaplains also nurture well-being,
foster hope and support people through the transitions that accompany
a period of ill health. Consequently within the health care team
a chaplain can become a key professional for a patient and an important
link with carers, other agencies and the wider community.
35. One important aspect of the chaplain’s role is in the ability
to represent both the spiritual and the religious embodiment of
faith for other people. Such an embodiment leads the observer to
project on to the chaplain their views and expectations. These may
be simple or complex, confused or clear, placid or angry. Without
compromising his/her integrity, the chaplain is expected to express
the spiritual needs of the individual in a meaningful and relevant
way.
36.
In understanding the relationship of spirituality to health care,
chaplains recognise that values, meanings and beliefs play an important
role in the life and work of the health care organisation. This
distinctive perspective enables chaplains to be a resource to the
hospital/service as an institution and provide insights into a wide
range of issues. Chaplains work throughout an organisation and move
easily across professional boundaries. They are therefore in a position
to be able to listen to the stresses and strains of the organisation,
to be an affirming and supportive presence, and to be a powerful
reminder of the vocational aspects of care.
37. The specialist education and training received by chaplains
and their experience in working with people in challenging situations
can be a distinctive educational resource to health care organisations.
Chaplains can contribute to training and development across staff
groups and in a number of important subjects including communication
skills, religious and cultural diversity, and bereavement care.
In addition chaplains offer placement opportunities to students,
provide input into the academic work of a health care organisation
and collaborate in research programmes.
38.
Chaplains provide effective links between the health care organisation
and the faith group communities that can benefit both. This supports
the move to wider public involvement and representation in the NHS
and enables the provision of services that are sensitive to the
needs of particular communities. Chaplains can facilitate community-based
pastoral care resources. Many chaplaincies use trained volunteers
from local faith groups. Models of practice and service
39.
The way in which much of spiritual healthcare is delivered is based
on the guidance and models of care which existed at the inception
of the NHS. Broadly speaking, this is the parochial model based
on individual priests/ministers (mostly Christian) dealing with
a predominantly bed-based clientele. Although some changes in healthcare
have been reflected in changes in chaplaincy, for example in mental
health care, and especially in a community setting, bed visiting
by clergy is the prevailing model.
40.
In more recent years, others have examined chaplaincies to derive
a wider range of models and a broader analysis of activity within
individual institutions. In particular, Helen Orchard’s recent study
in London7 suggested modelling practice for 15 different polarised
service parameters in sponsor-defined and in employer-defined areas.
There are other models in place but no consistent approach or shared
understanding."
Increasingly,
members of staff have been turning to the chaplain for advice, support
and pastoral friendship. It is 'a sign of the times' that as the
National Health Service grows, staff feel isolated in the midst
of a huge secular institution at a time of great change and in need
of someone to talk with and so they turn increasingly to the chaplain
who represents no 'authority' except from the 'management role'
and not part of the many and various 'hierarchical structures' within
the National Health Service, and hence, they turn to the chaplain,
not just a a priest or minister or deaconess, but as a friend who
has the time to listen in absolute confidence.
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