HOSPITAL/HEALTH CARE CHAPLAINCY
Inaugural Norman Autton Memorial Lecture

delivered by The Revd. Prebendary Peter Speck
on 28 October 2002
at The Conference Centre, Church House, London

 

Title of Lecture

 

Norman Autton 1920-1998

It is 82 years [ and one day ] since a baby was born in Neath, South Wales who was to have a profound effect on the development of chaplaincy within the hospitals of this country. That baby was Norman William James Autton whose memory we honour in this inaugural lecture today.  

Brief Biography of Norman Autton

 

It is a great honour to be invited to give this lecture in memory of Norman, in the presence of his wife Kate and such an illustrious assembly of health care chaplains, many of whom themselves span many decades of chaplaincy. Norman devoted his whole ministry to healing - whether in formal hospital ministry as a chaplain, through his role with the Guild of Health, or his efforts to enhance the skills of clergy through his work at Church House and elsewhere. In the mid 1950’s Norman was appointed chaplain to the Deva Psychiatric Hospital, Chester. The NHS was still fairly new and whole-time chaplaincy even more so. Norman had entered a psychiatric hospital – not the easiest starting point and quickly discovered that he, like most clergy, was not very well equipped for the role, especially in terms of understanding mental illness and the workings of a large psychiatric unit. Seven years later he was to produce his first book (1963) on the pastoral care of the mentally ill.

 

Book cover The Pastoral Care of the Mentally Ill

 

The dye was cast and his commitment to training and the equipping of clergy to make a professional contribution to health care began. Training courses were developed and many here today attended the courses for theological students at St George’s Hospital, Hyde Park Corner, and elsewhere, and were enthused to engage in hospital chaplaincy themselves.

Brief Biography of Norman Autton

Norman was formative for me in a slightly different way. As a teenager in the parish of Shotton, N Wales, I listened to Norman preach on several occasion in the late 1950’s. Gerald Davies (our curate) was a friend of Norman’s and would invite him to preach. I well remember this eloquent preacher struggling to deliver his sermon and master a very profound stutter. I admired his courage and tenacity and wondered how he coped with such an impediment in a psychiatric setting. Local people who worked in the Deva sang his praises and his ministry was much appreciated by patients and staff alike. In later life I was impressed by the way in which he had (virtually) overcome the stammer and often would use humour to overcome the problem. E.g. story told by Norman of patient he visited. Norman said "would you like to p,p,p,pray with you?" "Yes" said the man "If it helps you"

I later trained at Queen’s College, Birmingham and read Norman’s books in the Library of Pastoral Care and found them immensely practical and insightful.

Book Cover of SPCK Library of Pastoral Care

 

The seeds of hospital chaplaincy were germinated within me at that time and I could see it as a way of bringing together my science background with the theological / pastoral training I was receiving in Birmingham. Norman was a priest within the anglo-catholic tradition and so a sacramental approach was the obvious model for him – and for many of us at that time. He recognised the need for clergy visiting people in hospital to be professional in their manner and approach. This, for him, meant being clearly rooted in a priestly role. [In Pastoral Care of the Bereaved he talks of the poise of the priest as a silent prayerful presence]

Brief Biography of Norman AuttonPainting of a skater

Later he broadened his view to recognise that those of other traditions also needed to be professional within their ministerial tradition – But the key word all the way through was ‘professional’. This professionalism was, however, to be conveyed to patients in a warm and caring way, but leaving no doubt that they had been in the presence of a priest. Following his time at Church House (5 years with HCC) he returned to Wales and the new University Hospital at Cardiff as its chaplain. He remained there until his retirement in 1985 but continued on the staff of Llandaff Cathedral until 1992. Norman continued to write and produced two further books

 

Book cover of From Fear to Faith

 

The foundation left by Norman has three main building blocks:
  • Priesthood

  • Professionalism

  • Training.

Held together by humour, integrity, compassion and …I would add perhaps …… stubbornness (for I believe he was not always the easiest of people, as is so with most pioneers !!) While Norman was developing this foundation the NHS was changing; and has undergone numerous (or rather continual) change since then.

Significant dates in NHS

The expectations of patients, the demands on staff, the demands of government and the DoH have all changed. Newman said "To live is to change, and to be perfect is to have changed often" However, the demand for perfection in health care provision can be very costly in human terms. There is a great need to ensure that human values are not eroded by a "measure everything" and a "continually improve" culture. It is interesting to reflect on what I perceive as an unconscious recognition of this, in that spiritual / religious care has been a continuing part of the NHS and health care provision since the initial Act of 1947

 

NHS 1947 Act

through to the present as we now await the update of HSG(92)2 – the Multi-Faith guidance for healthcare chaplaincy

Following Norman there were various key figures who shaped and developed the foundation of healthcare chaplaincy, and strove to ensure that chaplains continued to bridge the gap between the vulnerable patient and (what we may term) disease-attacking, invasive medical approaches.

 

Photo of Revd. Reed and Revd. Barton

 

Robert Clarke, John Browning, Frank Longbottom, Geoffrey Holden, Roger Grainger, John Foskett, Christine Pocock, Ronald Rose, Howard Tripp and other Catholic clergy, etc etc. Some wrote, some contributed to a variety of working parties, and chaplaincy organisations, but all participated in the Annual Study Course at Oxford (arranged by the HCF at Somerville or St Catherine’s) where much of the education, innovative changes, and exploration of a variety of styles and models of chaplaincy took place…. And …. we have seen a variety !!

 

Collage of Variety of models, styles and sterotypes

List of  "Some Changes in Chaplaincy"

In 1949 a prominent medical journal wrote: There is no evidence that the health of the nation has benefited from the first year of the NHS. On the other hands, thanks to the integrity of an ancient and honourable profession, no great harm has been done …. This comment could also apply to some aspects of health care chaplaincy in that, from the perspective of the present NHS, we have not always been very good at presenting evidence of benefit, but we have demonstrated that we are an ancient and honourable profession. In our current climate, however, we do need to be developing evidence that what we do, and how we do it, is beneficial, and is best practice and of value to patients, staff and the organisation as a whole. BUT ….. how do we do this ?

I would like to suggest that there are several aspects to this which will call upon a variety of skills from chaplaincy practitioners of all faith groups. Since no one person can undertake and deliver the answers to what I believe are key questions for the future, there is a need for a collaborative approach, both within chaplaincy and with other professionals who may already possess some of the required skills. I suggest that the main questions to be addressed are:

Q.1 What are we appointed to do? = deliver spiritual care within a health care setting, but what is spiritual care? What is spiritual care? = brief presentation of definitions etc.

Definition of Spirituality

Q.2 How should we actually be doing it? = the role of a chaplain, the role of volunteers, what it means to be ‘professional’.

Work of Michael Wilson "Hospital – a place of Truth" (1971) and Heije Faber (1971) My own book in 1978 Loss & Grief in Medicine, the development of the NEW Library of pastoral care with authors

such as John Foskett, Ian Ainsworth-Smith, myself, the work of Roger Grainger, Mark Cobb, David Stoter, David Lyall etc and a recognition of the need to look wider than the Christian understanding of pastoral care to consider the insights from within other faith communities. These were developed in "Our Ministry to Others" HCC (1987) Julia Neuberger (1987) the Olumide study in 1989 and an unpublished Warwick University study by Beckford and Gilliat in 1996. There was a more critical analysis of pastoral care by Stephen Pattison. More recently we have seen a rash of publications from the publishers Jessica Kingsley "Spiritual Dimension of …….. " which includes the publication of Spirituality in Health Care Contexts ed. Helen Orchard and containing several thought provoking chapters from chaplaincy practitioners and researchers. Tony Walter (Sociologist, Reading) also writes provocatively in Palliative Medicine that chaplains must stop pushing responsibility for spiritual care onto nurses and others because, he maintains, THEY are the prime resource for patients and staff for religious need and ritual and for discerning the spiritual unrest and anxst that many patients experience. AND one cannot fail to mention [slide Hospital Chaplaincy – modern, dependable] the very interesting (if controversial) report by Helen Orchard [2000] which asks some uncomfortable, and searching, questions about what (the surveyed group of chaplains) were actually doing with their time.

Q.3 How do we know, and show, we have achieved what is required to those who employ and pay us? = Audit, statistics etc.

There is little doubt in my mind that we should be collecting data appropriate to what we are doing. Not as slaves to data collection and audit (as a defence against patient involvement) but linked directly to the delivery of care to real people. (cf. Menzies "task centred nursing")

Statistics

 

 

Piechart 2001 Urgent Callouts by Directorate

We work in a business planning culture with a strategic – operational dynamic. For too long many have believed that accountability is to God alone and not to the earthly boss who pays them.

Statement about a measurable service

If we are to get anywhere near professional status in the NHS then we have to have clear accountability as to how we spend our time and what the Trust is getting for the money it pays us out of a public purse. Clinical governance is for all who have direct ‘hands on’ care of patients and that includes chaplains. If not then what are we doing there?

Q.4 How do we know that what we do is best or even good practice? = research (qualitative and quantitative)

Far too easy to say that spirituality and religion cannot be investigated and that to try to do so is blasphemous. In medicine I would argue there is an ethical imperative to undertake research in order to extend knowledge and so ensure that our clinical / pastoral practice is evidence based. (hence the creation of NICE) Should spiritual care be any different?   Some studies have been undertaken in the USA, but need to be critically appraised and the different cultural setting recognised. More recently studies are beginning to be developed here in the UK

Statement on spirituality

Very important to look critically at the various studies eg. Are the USA studies which look at religion and mortality / morbidity actually looking at the effect of religion per se or at the life style, diet, social support which may come with being actively religious? Religious belief may be a motivating force but the key factors in outcome may be different etc. The various prayer studies also seem to pre-suppose a deity who will comply with request to help some and not others! A penny-in-the-slot approach.    

Q.5 How do we let others know what we have discovered? = Publish, in the right places. + Training

The Journal has published some interesting articles on the role of the chaplain and various case studies and personal accounts. It is not so research-based as the American Journal of Pastoral Care (articles freq. Contributed by chaplains). It is sad that some recent and qualitatively useful studies have not been published eg. Woodward (1999) doctoral thesis on the Role of the acute hospital chaplain is unpublished, as is the work of Beckford and Gilliat on the Church of England and other faiths in a multi-faith society. Chaplains need to get more articles into the Health Service Journal, the nursing press and the Church press. However, it is not just a matter of publishing – articles, research findings etc need to be in the right journals if they are to be evaluated properly by the DoH and NICE. [eg. Evidence for value of spiritual care in palliative care guidelines is thin!!] Focus on Journals which are multi-professional, cited and international. In my time on the editorial board of Palliative Medicine we were able to publish some reflective qualitative as well as quantitative studies. If chaplains can form alliances with other professional researchers within their Trusts then there is a greater likelihood of getting papers published. Multi-centre, well designed studies are also more likely to be published. It takes time to get from hypothesis and investigation to a published paper. I believe that the future foundation of chaplaincy could become eroded if we ignore this increasingly important building block. The development of the MA in Health Care Chaplaincy, and other courses, should be encouraging people to publish and share what they do, how they do it and the evidence base [qualitative and quantitative] for what they do. Training must reflect current best practice and research evidence. Wherever possible there is great benefit in such training be multi-professional. I am often saddened to see how few chaplains in palliative care settings are able to attend the national and international conferences. There are also very few papers presented by chaplains at such venues. Maybe the annual conference could incorporate a multi-professional day, and enhance the confidence of chaplains to present and discuss issues in such a forum?

CONCLUSION

Norman Autton developed his chaplaincy role in the 1950-60’s on an understanding of PROFESSIONALISM as being rooted in a priestly vocation and ministry that was expressed within a sacramental framework. Within society and the NHS for a long period there was tacit agreement that the professionalism of chaplains could therefore be taken for granted, since they had been selected by God/ the Church, trained and ordained into a professional group whose competence, confidentiality and loving care for people was par excellence. The status of clergy as members of a profession, therefore, carried over into the secular setting. In recent years this assumption has been challenged on many fronts – and not just in terms of media scandals. The very fact that we have had heated discussions about chaplains and confidentiality, data protection, registration, supervision and multi-professional working, and whether or not chaplains actually want to be seen as health care professionals - all indicate a changing attitude both within and outside of chaplaincy. One of the sources of distress for some chaplains is the fact that many still feel the organisational Church does not seem to want to support or own them since they have "left the church". However, there needs to be a strong umbilical cord between chaplain and church for much pastoral care in effect is being offered in a missionary setting; with both ends communicating with each other. Isolation can be damaging mentally and spiritually for both the chaplain concerned and those being ministered to. As priests and ministers we know that, as part and parcel of our calling and vocation, we must be founded in God. This understanding motivates and sustains us in our pastoral encounters. But … the language and the method by which we express and explain our vocation and role to the secular world in which we live and work will determine the extent to which we continue to be valued and employed within that secular setting. If all other disciplines have to demonstrate that what they offer is of value and can enhance the quality of life and well-being of the patient then why should chaplaincy be exempt? There is a tension between the language and norms of the secular setting and the inner language of our calling in faith.

Bible quotation 1 Timothy 6:20-21

I Tim 6 captures this very well when Paul reminds Timothy in verse 20 of the source of true knowledge; having already re-directed those who have become distracted by worldly values.

Bible Quotation 1 Timothy 6: 18-19

Chaplaincy is about helping people take hold of "the life that really is life" – but we must make sure that we do not lose hold of that life ourselves. I believe it falls to the College, HCC, The Faith Communities, MA students and individual chaplains to respond positively to the challenge of holding this tension creatively, in order that there will continue to be a credible [patient-centred, evaluated] foundation for future generations of multi-faith health care chaplains to build upon. This will be not only to the benefit of patient care, but to the glory of (what the existentiaIist theologian Paul Tillich called) The Ground of our Being, who is our surest and most credible foundation.

 

This page was created on 4 January 2003.